Privacy Policy

1. Introduction

Saiiros ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saiiros.com or interact with us through our communication channels including WhatsApp Business.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you provide when filling out forms on our website or communicating with us via WhatsApp.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns.
• Device Data: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Communication Data: Messages and inquiries you send to us via WhatsApp or other channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support via email or WhatsApp
• To send you service-related notifications and updates
• To send you marketing communications (only with your explicit consent)
• To improve our website and services
• To comply with legal obligations

4. WhatsApp Business Communication

We use WhatsApp Business to communicate with clients for service inquiries, support, and updates. When you contact us via WhatsApp or provide your phone number for WhatsApp communication, we may use it to send you service-related messages. We do not store your WhatsApp messages on our servers beyond the necessary period for providing our services. You can opt out of WhatsApp communications at any time by messaging us 'STOP' or contacting us via email.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and services (such as hosting providers)
• WhatsApp/Meta for the purpose of facilitating business communication
• Legal authorities when required by law or to protect our rights

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Communication records may be retained for quality assurance and legal compliance purposes.

9. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent for marketing communications

10. Third-Party Services

Our website may contain links to third-party websites or services. We use Meta (Facebook/WhatsApp) services for business communication. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: